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A Guide to Buying Customer Returns
Customer returns are at an all-time high. In 2020 alone, $428 billion in merchandise was returned. The spike in eCommerce is playing a huge role (around 30% of online purchases are sent back) as are increasingly relaxed return policies. The…
Amazon Customer Returns UK: What resellers need to know
Find Great Inventory on Amazon Liquidation Auctions Europe Amazon customer returns are a hot commodity both in the UK and US. Did you know that returns make for great inventory to resell? This has to do with the nature of…
Buying Amazon Returns: What You Need to Know
Amazon customers are generally happy with the online retailer’s return policy: it’s incredibly lenient. But, relaxed return policies on online shopping sites like Amazon means higher return rates (versus those who shop in person). If you’re a reseller, this could…
Buying Home Depot Returns: What You Need to Know
The post-holiday season is a big deal for liquidations auctions because retailers are offloading all of those wonderful gifts that people have returned. Often there’s nothing wrong with this merchandise other than it was purchased for someone who didn’t want…
Buying Target Returns: A Guide To Target Return Pallets
What happens to the things we return? That sweater that’s two sizes too big, the well-intentioned gift that just doesn’t fit your taste. The lamp you bought only to find it doesn’t work at all with your decor – it…
Why DOT COM Returns Are Worth a Second Look
When it comes to customer returns, not all are created equal. Depending on the retailer’s return policy, some merchandise will be taken back even if extremely used, damaged, or in salvage condition. This is particularly the case with in-store returns:…
The Rise of Grocery E-commerce and Returns
Grocery e-Commerce as a temporary change… As a global pandemic and quarantine swept the world, consumers fled to grocery stores to stock up on essentials. Then ensued the shortage of items like toilet paper and hand sanitizer, and purchases of…
Extensions, Restrictions, and Yes, Quarantines: Dealing with Returns Post Pandemic
We’ve been covering the state of the retail market in the midst of the pandemic, which forced stores around the world to shutter. With backlogs of orders and—for a time—only essential goods moving, a never-before-seen surplus of inventory emerged, preventing…
Another Record-Breaking National Returns Day
With the holidays officially behind us, ‘tis the season of returns. In fact, UPS has dubbed January 2nd, National Returns Day. They expect to move a record-breaking 1.9 million parcels across their network today– up 26% from last year’s peak…
How Retailers Can Guard Against Serial Returners
According to research conducted by Brightpearl, an omnichannel retail management software company, 44 percent of United States retailers have seen an uptick in serial returns over the last year. Serial returners—those who frequently buy and return clothing or merchandise—can wreak…
New Data on Ecommerce & Return Policies
Quick Facts: 93 percent of shoppers say a free return policy is important 60 percent of respondents “would buy again” from a brand that offers free returns and exchanges 70 percent of consumers say they’re “deterred from buying online by…
Updating Returns Policies to Account for Serial Returners
Fraudulent Return Facts: Returns from online fashion purchases will have an impact of £6.6 billion for UK retailers U.S. loss from annual merchandise return fraud is estimated at $17.6 billion 55% of UK fashion and clothing brands would consider ‘banning…