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Most businesses today have return policies—in fact, it’s almost expected. For shoppers, it can be the deciding factor when choosing where to make their purchase. According to TrueShip, over 60% of customers will review a return policy before making purchase…
After the rush of holiday shopping and the opening of gifts… come the returns. UPS has named January 2, 2020, National Returns Day for the anticipated record-breaking 1.9 million packages to hit their network. Customers send back purchases for a…
In the latest round of online fashion retailers combating return fraud (return rates were spiking), Asos has announced a new returns policy aimed directly at stemming the practice of “wardrobing” or “bracketing”—buying several articles of clothing with the intention of…
According to a report from Adobe Analytics, consumers are projected to spend $1 trillion online with U.S. merchants. As impressive as that number is, that doesn’t mean that everyone receives their products and lives happily ever after. From 2019 to…
More and more consumers are returning items to large retailers due to the volume of online shopping taking place (eCommerce brings a 30% return rate) as well as more lenient return policies. In fact, people like The Krazy Coupon Lady…
Wayfair is a trusted online furniture retailer for millions of shoppers across the world. In fact, it has 25.4 million active customers and counting! With corporate offices in Berlin and Boston, and 18 fulfilment and 28 delivery centres across Germany,…
Best Buy stores are always buzzing with customers clustered around tables and displays featuring the latest tech toys and tools. Their product offerings are some of the most sought-after brands on the market, and they come with expert help in…
BJ’s Wholesale Club is a membership-based warehouse store founded in 1984. Today, they have six million paid members and counting! The variety of product you can find at a BJ’s outside of grocery is worth mentioning, too. From furniture and…
Wayfair.com, the largest online retailer of home products and furnishings, offers the largest selection of home furnishings and decor across all styles and budgets. In the third quarter of 2021 alone, Wayfair generated $3.1 billion in net revenue! And with…
With eCommerce sales volumes (and eCommerce returns) at an all time high, there are more moving parts than ever for retail businesses that sell online. So many, in fact, that humans could never hope to manually track the data that…
As we turn our eyes to 2022, online shopping has become more popular than ever before. In fact, worldwide eCommerce has more than doubled in the last 5 years, rising to $4.8 trillion in 2021. Experts predict this figure will…
Whether you’re a brand name manufacturer or a retailer, the products that you sell to your buyers are a significant investment. One common way to ensure peace of mind for brands and stores alike is a Return-to-Vendor (RTV) agreement. Even…