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Omnichannel Done Right: How Apparel Brands Stack Up
This article summarizes a recent research report on the state of retail omnichannel experiences. At the most basic level, when a retailer provides an omnichannel experience for customers, it means the customer should expect the same inventory, pricing, and returns…
Meet B-Stock at D3 – Retail Supply Chain Summit
B-Stock is heading to D3 – Retail Supply Chain Summit in New York City May 6 through 8 where the most influential leaders in retail will discuss how and why they are transforming their supply chains to meet customer demands,…
E-commerce and Customer Service Expectations
A recent survey report shows how online retailers can replace personalized in-store experiences with a great online shopping experience. With e-commerce now representing 14.5% of total retail sales in the fourth quarter of 2018 with 15% yoy growth, all signs…
E-shopping + Omnichannel Lead 2019 Retail Trends
Over the past four decades technology has seeped into consumers daily routines: it started with home PCs and laptops, then evolved to phones, and now watches and smart home displays and speakers are taking center stage. Continuing advances in AI,…