Getting Started

To help simplify the auction process we've answered some common questions about bidding, shipping and everything in between.


How do I apply to bid? Is it free to join?

You must apply separately to each marketplace since each company has its own approval criteria. All marketplaces have an “APPLY” button at the top of the webpage that will take you to an online application form. Fill out the required fields, attach a reseller’s certificate and click the submit button. You will be notified within one business day if your account is approved for that marketplace. There is no cost for applying on any of our marketplaces.

What is a reseller’s certificate and how do I get it?

Sales tax is not required on business to business transactions where the buyer’s intention is to resell the products (rather than use them). A reseller’s certificate is the document a seller needs to prove to the taxing authorities that they are not required to charge sales tax on your purchase. Your local government sales tax authority should be able to provide you with instructions on how to acquire a reseller number in your area. If you live in Alaska, Delaware, Montana, New Hampshire or Oregon, this is not required as your states do not require sales tax on ANY transaction.  For instructions on how to obtain a reseller's certificate, example of images or a blank form for your state, please visit:

Can I apply if my business is located outside of the United States?

As an international buyer, we require a business license or VAT Number (if available) from your country. If you cannot provide a business license or VAT number, you must provide proof of your business name/address in the form of a Utility Bill, Company Letterhead, or Company Invoice. If at any time you plan on shipping to the U.S. prior to your country, then a letter from your shipping company is required that meets the following requirements:
  • Document is on shipping company's letterhead
  • Document indicates you are a current customer
  • Document lists U.S. address you are permitted to use for your shipping needs
  • Document is signed and dated
Please note that international buyers are responsible for arranging their own shipping on all transactions, and certain auctions may only be available to buyers in the United States. An additional $25 fee must be included on any international wire payment as well.


What condition is the merchandise in? Is it all new?

The condition of the merchandise being sold varies depending on the marketplace and individual auctions. The inventory can be anything from new in box to refurbished to salvage condition. Please view the auction page for information for each listing, and visit our "Conditions" page for more information on each condition type.

How do I bid?

Once you are approved to bid on the respective marketplace you can go to any auction page and enter the highest amount that you are willing to pay. Enter the amount in the white box to the right of "My Maximum Bid." Below, you will see the minimum allowable bid amount. Once the amount has been entered, click the "Bid Now" button. Please note the message near the top of the page, which indicates if your bid is high enough to become the current high bid. If not, you may wish to increase your bid. For each bid you enter, you will receive an email confirmation that your bid was successfully placed. At the close of the auction the winning bidder will be notified by email. Your winning status will also show up on the Orders page under “My Account.” Please remember that every bid placed on our marketplaces is a binding contract. You are agreeing to buy the lot at the price you indicate should you ultimately be the high bidder. Bids may not be cancelled once submitted. If you accidentally enter a wrong bid amount (for example, you entered $1000 instead of $100) you can click on the Cancel link within the bid confirmation pop-up window to change your bid amount prior to submission. Changing your mind does not qualify as accidentally entering a wrong bid amount. Your bids affect how other users bid within the auction and the auction's final selling price. Because we provide ample opportunity for you to check and double check your bid before submitting, requests to cancel bids will most likely result in the suspension of your account. Please note: a record of all bids is kept on file. If a current winning bid is disqualified in an auction for any reason, B-Stock Solutions will restore the next highest bid to winning status. This decision is made at the sole discretion of B-Stock Solutions.

Can I buy merchandise without bidding on it?

All merchandise sold across the B-Stock Sourcing Network is sold via auction only. If you only want to place one bid, you can place a proxy bid – a best and final offer – and have the system manage the bidding for you. Example: If you find an auction that you are interested in that is currently at $1,000 and know your best and final offer is $5,000, you can place a proxy bid of $5,000. If another bidder places a bid for $1,100, the system will automatically increase your bid one increment higher (the price increment depends on the marketplace). The system will continue to automatically outbid other bidders on your half, but will never exceed your proxy bid of $5,000.

payment & shipping

How does the payment process work?

All payments are due within 2 business days of the close of the auction and must be made by wire transfer. If you are unfamiliar with sending a wire, you can easily do it from your bank (for a small fee that varies by bank). Many banks allow you to send wire transfers via their websites. Ask your bank for details. Wire instructions are included on all marketplaces and auction pages. Wire payment is the only form of payment accepted, as it is both instant and secure. This is the standard practice in the sale of liquidation lots. We do not accept credit cards, personal checks or Western Union for payment under any circumstance.  Refer to your Bid Won emails for specific payment instructions. B-Stock collects payment on behalf of sellers on most of our marketplaces, and sellers are notified when an order has been paid for. Please note that on the B-Stock Supply marketplace a buyer's premium will be added to your final bid price. This is a standard auctioneering fee that helps cover the cost associated with sourcing products, marketing auctions, running the marketplace and managing services such as payment collection and listing processing. Our standard buyer's premium is 10% of the final bid price. Please keep in mind that this amount will be added to the final winning bid to arrive at the final amount due.

How does the shipping process work?

Please refer to the shipping details on any B-Stock Sourcing Network marketplace auction page for specific shipping instructions for that listing. Our marketplaces may have buyer-arranged shipping, calculated shipping costs, and flat rate or free shipping. Most "Buyer Arranges Shipping" auctions of one pallet or more will have a shipping estimate provided by This estimate is calculated based on the distance between your zip code and the seller’s, number of pallets, pallet dimensions, total shipping weight and several other attributes that may vary for each user. While these estimates are not guaranteed, most our customers have found them to be reliable. Winning bidders will receive more information in their "Bid Won" email regarding shipping. If you received a shipping estimate from, a link to easily arrange shipping will be in your "Bid Won" email. Auctions with a flat rate or calculated shipping cost will be included in the order total.

Can I pick up my own order?

Most sellers do not allow buyers to pick up merchandise themselves, unless they are properly equipped to do so. Please confirm with customer service before bidding or scheduling a pickup.

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Still have questions?

Contact us using the form on the right, and our customer service team will reach out to you to help get your questions answered.

Interested in Financing or Shipping Options? Visit our Buyer Services Page

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