What Are The Specific Deadlines For Buyers and Sellers after a dispute is filed?

The deadlines are as follows:

• 2 business days for the buyer to provide any additional substantiation after they file their claim and a B-Stock mediator has requested that they do so.
• 2 business days for the buyer to propose a resolution after it is solicited by the mediator.
• 1 business day for the seller to agree to or counter the proposal.
• 1 business day for the buyer to agree to or counter the proposal.
• If the buyer and seller aren’t agreeing after a reasonable amount of time they are given a final 2 business day deadline to agree or the decision will be arbitrated.

B-Stock strives to be timely as well and  B-stock related delays will not cause your case to go to arbitration.