How Long Do I Have to File a Dispute on Supply?

All claims must be filed within 5 business days of delivery to a U.S. address if the listing precluded international shipping, or within 5 days of delivery to an international address if the listing allowed and the international address is on file, or within 30 calendar days of the purchase date if the product has not been delivered.

Claims associated with stolen property/counterfeit products must be made within 90 calendar days of the purchase date.

Was this article helpful?

Didn’t find what you need?

Contact Support