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Home > FAQ > Buyer FAQ > Disputes and Mediation

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Disputes and Mediation

How do bank refunds work?
Something is wrong with my order. What do I do?
How do I file a dispute?
I am trying to document my dispute. Why won’t my photos upload?
How do I complete a Standard Dispute Manifest?
How long do I have to file a dispute?
What happens if my dispute qualifies for resolution?
What can I expect after filing a dispute?
What are the specific deadlines for buyers and sellers after a dispute is filed?
What does not qualify for mediation?
What qualifies for mediation?
Shipping Dispute Process on B-Stock
Summary of the B-Stock Mediation Process

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