This website uses cookies to improve your experience. By viewing our content, you are accepting the use of cookies. To find out more and change your cookie settings, please view our Privacy Policy.
-
Category
-
Marketplaces
Popular Marketplaces
New Marketplaces
-
Category Information
Universal Condition Codes for the Mobile Secondary Market
Mar 08 2019 · BY Editorial Team
The CTIA published a set of universal codes to help define condition grades for mobile devices bought and sold in the retail secondary market. Michelle James, VP Strategic Industry Programs for the CTIA, spoke at the Reverse Logistics Association Conference & Expo in February ‘19 and announced the publication of the universal codes and what that means for the industry (download the PDF).
Reverse Logistics & Service Quality Program
The CTIA advocates on behalf of America’s wireless industry for legislative and regulatory policies. The CTIA’s Reverse Logistics & Service Quality (RLSQ) Program consists of five different working groups that are establishing industry-recognized standards for the aftercare of devices and best practices for the remanufacturing of devices (membership is open for all participating industry companies). The RLSQ program includes the Grading Scale working group that developed the universal condition codes for mobile devices.
RLSQ Quick Facts:
- 49 participating member companies (including B-Stock)
- 179 unique participants
- Over 88 Working Group Calls in 2018
- 7 F2F meetings in 2018 located throughout the U.S.
Wireless Device Grading Scales Criteria and Definitions
The Grading Scale working group published the document Wireless Device Grading Scales Criteria and Definitions (PDF) that is now available to the industry. While this is a public facing document, Michelle made it clear that, “The CTIA is not policing the standards” and that “they are voluntary and should be used as a baseline.” The CTIA’s goal is to establish standards that the industry can voluntarily follow. Currently, the condition codes focus primarily on phones. Major players like Apple and Samsung, who represent 80% market share, worked on developing the codes and agree to support them. Also on board are companies like LG and Motorola and others who make up the remaining 20% of the market.
RLSQ Next Steps
The next steps for the RLSQ Program is to continue developing standards and best practices for the aftercare of wireless devices and operationalize certification programs for depot facilities, technicians, and retail storefronts. “Device aftercare should never be an afterthought,” said Michelle.
Learn more about the CTIA and the work they are doing with the Wireless Industry.
B-Stock is a member of both the RLA and CTIA. We provide a wholesale liquidation platform for 9 out of the top 10 U.S. retailers, including the top mobile resellers. We invite you to review our case studies, including GameStop and Kingdom Supply, and to browse B-Stock’s mobile marketplaces.
Request Demo
More from the B-Stock Blog
How Jim Rowe Filled a Shopping Desert—With Costco Returns
Jim Rowe has always been an entrepreneur. From 2002 onward, he and his wife built a sizable chain of restaurants across Washington with nine locations in total. Then COVID hit, and like so many others, everything stopped. Luckily, Jim’s not…
When Consumers Pull Back, Where Does Your Excess Inventory Go?
Sustained inflation has compressed consumer spending across categories, resulting in softened sell-through rates and climbing aged inventory ratios. For retailers, brands, and manufacturers, the downstream effects are distinct, but the core problem is the same: the excess inventory is there,…
Case Study: How an Athletic Retailer Standardized Its Disposition Program for Aged Inventory, Boosting Pricing and Efficiency
This well-known athletic retailer had large volumes of aged overstock held at various distribution centers (DCs) around the country. A small group of jobbers purchased the inventory on informal terms, managed by each DC, leading to inconsistent processes and outcomes…
