What types of disputes qualify for mediation on B-Stock Supply?

A dispute qualifies for mediation when:

  • The inventory received does not match the auction listing in terms of quantity, condition, or specified type or model when supported by the auction listing details, and the seller or B-Stock is at fault.
  • The seller doesn’t produce the inventory within a reasonable amount of time after the buyer receives receipt of winning bid
  • The claim is made within 5 business days of delivery to the buyer at their shipping address of record.
  • Any other dispute with a claim that is supported by sufficient evidence, at the sole discretion of B-Stock


Additional Disclaimers:

  • Regardless of shipping timeframe, all auctions and the possibility of filing a dispute will be closed 6 weeks after the date of payment.
  • As an exception to the 6 week timeframe, claims associated with stolen inventory are allowed up to 90 days after the auction was sold.

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