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E-commerce sellers, or e-tailers, have transformed the way we shop, undermining brick-and-mortar retailers with a promise of convenience and efficiency. But one aspect of their business model has swung so far to maximize consumer convenience that it’s created something of a monster: a deluge of customer returns.
More from the B-Stock Blog
The B-Stock Mobile Insider: Q1, 2026
Some of the world’s largest wireless OEMs, carriers, and trade-in companies leverage B-Stock’s B2B marketplace to maximize their profits on trade-in mobile devices and accessories. Get insight into secondary market trends to fetch the highest prices for your devices.
Recommerce and Sustainability: How B-Stock Is Closing the Loop
Every April, Earth Month serves as a reminder that sustainability isn’t a trend: it’s an imperative. For retailers and brands managing the constant flow of returned, excess, and pre-owned inventory, the question is no longer whether to embrace sustainable practices,…
Stop Managing the Excess Inventory Backlog. Start Clearing It.
The numbers are hard to ignore. According to the National Retail Federation, retailers expect ~16% of annual sales to be returned, roughly $850 billion in merchandise. According to McKinsey & Company, it’s forced retailers to spend an estimated $200 billion…
