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Holiday returns are on the horizon, learn how to better tackle them by watching our webinar.
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Return rates typically double around the holidays: one in three holiday purchases are returned, equaling $70 billion in merchandise that must be sorted out behind the scenes. Relaxed return policies, gift-recipient dislike, and buyer’s remorse all play a large role – as does the spike in ecommerce, which boasts a 30% return rate. No matter the reason, having a plan in place for returned items – especially those that can’t go back on the shelves – is crucial.
On November 15, please join us for an educational webinar covering how retailers can better prepare for the influx of returned merchandise after the holidays.
Within this webinar, we’ll focus on:
The webinar will be hosted by B-Stock’s Vice President, Eric Moriarty. Eric has spent the majority of his career solving reverse supply chain challenges for Fortune 1000 retailers and manufacturers, this includes building and incubating customized, branded B2B marketplaces that connect overstock and returned inventory directly to business buyers via a competitive online auction platform. Since joining the company in 2010, Eric has grown B-Stock Solutions’ client base by over 500% and helped hundreds of organizations, including 9 of the top 10 U.S. retailers, recover more than $1 billion for their excess merchandise through data-driven methods.
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Some of the world’s largest wireless OEMs, carriers, and trade-in companies leverage B-Stock’s B2B marketplace to maximize their profits on trade-in mobile devices and accessories. Get insight into secondary market trends to fetch the highest prices for your devices.
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The numbers are hard to ignore. According to the National Retail Federation, retailers expect ~16% of annual sales to be returned, roughly $850 billion in merchandise. According to McKinsey & Company, it’s forced retailers to spend an estimated $200 billion…