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Holiday returns are on the horizon, learn how to better tackle them by watching our webinar.
Return rates typically double around the holidays: one in three holiday purchases are returned, equaling $70 billion in merchandise that must be sorted out behind the scenes. Relaxed return policies, gift-recipient dislike, and buyer’s remorse all play a large role – as does the spike in ecommerce, which boasts a 30% return rate. No matter the reason, having a plan in place for returned items – especially those that can’t go back on the shelves – is crucial.
Within this webinar, we’ll focus on:
The webinar is hosted by B-Stock’s Vice President, Eric Moriarty. Eric has spent the majority of his career solving reverse supply chain challenges for Fortune 1000 retailers and manufacturers, this includes building and incubating customized, branded B2B marketplaces that connect overstock and returned inventory directly to business buyers via a competitive online auction platform. Since joining the company in 2010, Eric has grown B-Stock Solutions’ client base by over 500% and helped hundreds of organizations, including 9 of the top 10 U.S. retailers, recover more than $1 billion for their excess merchandise through data-driven methods.