This website uses cookies to improve your experience. By viewing our content, you are accepting the use of cookies. To find out more and change your cookie settings, please view our Privacy Policy.
-
Category
-
Marketplaces
Popular Marketplaces
New Marketplaces
-
The B-Stock Seller Blog
The Environmental Cost Of Free Online Returns
Mar 30 2021 · BY Editorial Team
U.S. online purchases over the 2020 holidays grew 32.2 percent from 2019, totaling a record $188.2 billion, according to CNBC. This surge in ecommerce activity is translating into record returns volume, once again leaving shipping carriers strained as they get overloaded with packages.
According to B-Stock, the world’s largest B2B marketplace for customer returns and overstock merchandise, it can cost twice as much to process an online return back on the shelf as it does to sell it the first time. “There are so many operational decisions that have to be made,” Marcus Shen, COO of B-Stock, said. “It requires manual touches, and many retailers are set up to sell the first time, not the second time. The second time is always a more complicated process.”
More from the B-Stock Blog
Case Study: How JCPenney Scaled its B2B Resale Program
Managing returned inventory across multiple locations is no small task. For JCPenney, a fragmented process, inconsistent recovery rates, and limited buyer competition made it difficult to maximize the value of returned merchandise. By partnering with B-Stock, JCPenney centralized its B2B…
What Back-to-School Shoppers Want—And How Resellers Can Deliver
Back-to-school season is here! For resellers, it’s one of the best times of year to move inventory, attract new buyers, and position your business as a smart way to save on popular products. This year, budget-conscious shoppers are getting their…
How Jim Rowe Filled a Shopping Desert—With Costco Returns
Jim Rowe has always been an entrepreneur. From 2002 onward, he and his wife built a sizable chain of restaurants across Washington with nine locations in total. Then COVID hit, and like so many others, everything stopped. Luckily, Jim’s not…
