Rethinking Returns As A Vital Touchpoint In The Customer Journey
Ecommerce continues to introduce new shopping activities and more complex overall customer journeys, including shopper interactions that cross multiple retail channels. To thrive in this paradigm, we need to consider returns in the same way that we now see abandoned…
Sustainable Secondhand Christmas Is Around The Corner, Says B-Stock Report
According to the world’s largest online B2B platform for returned and excess consumer items, B-Stock Solutions, the secondhand apparel market is growing…
B-Stock confirms rapid growth of second-hand apparel market
The second-hand apparel market is growing 21 times faster than the primary market according to B-Stock, the world’s largest online B2B platform for returned…
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