How to Make Returns and Exchanges Become New Sales Opportunities
The holiday season is finally behind us, with U.S. shoppers spending billions of dollars on holiday gifts this season. As in past years, along with holiday gifting comes holiday returns. According to B-Stock Solutions, shoppers were expected to return up…
Watch: Live Video Chat: Consumer Electronics Secondary Market Insights
Around 20% of consumer electronics purchases are returned: the biggest drivers include customer dissatisfaction and frustration with the product. Given…
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