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2018: $369 Billion in Returned Merchandise
Quick Facts: $369 billion – overall value of 2018 returned merchandise in the United States $18 to $24 billion of those were fraudulent returns Designer clothes and handbags along with denim pants are among the top targets of fraudulent returns…
2019 Fashion & Apparel Industry Report
Quick Facts: Double-digit sales growth expected over the next decade for the fashion and apparel industry Worldwide fashion and apparel ecommerce will increase at a compound annual rate of 10.6% from $408 billion in 2017 to more than $706 billion…
R2 Certification Opens Doors of Opportunity
The rise of the mobile secondary market is well underway. With local liquidators becoming a thing of the past, the majority of wireless providers and manufacturers are now selling trade-in and overstock phones, smart devices, and accessories through B2B online…
Retail Return Policies Influence Consumer Spending
Recent reports validate previous findings that consumers expect an omnichannel shopping experience and a friendly return policy while shopping. The latest survey by Voxware indicates 95% of consumers say how well retailers handle returns influences their decision to order from…
Serial Returners Could Mean Good Business for Retailers
It’s a definite trend: consumers taking advantage the lax return policies many retailers have put in place to remain competitive. The apparel industry has been one of the hardest hit in terms of returns: a recent study by Fit3D found…
Mobile Market Focused on Repair & Refurb
For the past decade smartphone sales have experienced explosive growth. But new reports show that the market for new smartphones dropped 1% from a year ago. Indicators show that the smartphone market has matured and people are holding on to…
E-commerce + Brick & Mortar = Strong Holiday Omnichannel Sales
The retail industry received good news from the U.S. Census Bureau recently: year-to-date-retail sales through September 2018, excluding gas and auto sales, were up 4.1% from 2017. Rising sales are due to a number of factors, including consumer confidence, a…
Holiday Returns, Supply Chains & Reverse Logistics
Black Friday and Cyber Monday are now in the record books and the initial results are in: $6.22 billion was spent online by the end of Black Friday, an increase of 23.6% year over year; Cyber Monday spending rose 19.3%…
Retail Inventories Increase Based on Big Holiday Sales Projections
For retailers, talk of the holiday season begins when it’s still beach weather. Strategizing for inventory, logistics, sales, and marketing are focused on months in advance (and now that we’re officially into Fall, returns-management strategy has a place at the…
It’s not too early to prepare for holiday returns
While most of us are still planning final summer vacations and enjoying the next couple of weeks before herding the kids off to school, there are retail industry professionals hard at work preparing for the inevitable onslaught of Holiday Returns…
Retailers Need a Liquidation Solution for Returned Items
The news no online retailer wants to hear: around 30% of all online purchases are returned. What’s more, nearly half of all consumers will at one point return something they purchased online. For the 2017 holiday season, it was estimated…
B-Stock’s online mall for the secondary retail market
With so many mall closures (and revitalizations!) and with the increase of online sales, no one is predicting the rebirth of the great American mall. Let’s face it, it won’t be long before the phrase, “Going to the mall” will…