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The try-before-you-buy (TBYB) business model is taking off with ecommerce companies such as Trunk Club, Stitch Fix, and ASOS leading the charge. Even Amazon has gotten into the game with its Prime Wardrobe offering. While most programs are focused on apparel, companies…
An interesting new study by Accenture looking at the rising return rates in the consumer electronics business. They estimate that returns are costing retailers and manufacturers $17 billion this year (up 21% since 2007). Included in that are costs associated…