Payment

• How does the new payment process work?
• When do I select my payment method?
• Can I change my payment method after I win?
• What is the payment agreement I need to accept when bidding?
• How long is the window after winning before I’m charged?
• What happens if my payment doesn’t go through?
• My payment failed but I want to keep the order. What do I do?
• I was charged but I didn’t expect to be. What should I do?
• How do I update my payment method?
• What if I don’t have a digital payment method saved?
• What are split payments?
• Who can use split payments?
• Are split payments available for all listings?
• Which payment method is charged first?
• Do I have to use split payments if my order exceeds my Net Terms credit?
• Can I see how my payment will be split before I confirm?
• What if my Net Terms credit amount changes between when I bid and when I pay?
• Does using split payments affect my Net Terms credit limit?
• Is there a fee for using split payments?
• How is the Net Terms convenience fee calculated with split payments?
• What if I need to cancel an order that used split payments?
• I accidentally used split payments–can I change my payment method?
• What if I’m prompted for split payments but I have enough credit?
• How do I pay with ACH through Stripe?
• When is payment due? What do I do once I’ve won an order?
• What forms of payment are accepted?
• Can I combine multiple payments together?
• What currency are auctions in?
• Will a US Sales Tax/ GST/HST/ VAT be added to my order total?
• I am no longer interested in the auction I won. Do I still have to pay?