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The growth of e-commerce, now almost 10 percent of retail sales, has contributed to a soaring rate of returns. Return rates of online purchases are much higher than for in-store purchases. For apparel, it’s as high as 30 percent online vs. 8 percent for store purchases.
The cost of offering free shipping on returns and processing those goods is not cheap. That’s why brick-and-mortar retailers encourage in-store returns. Shoppers like that too because there’s no wait for your money back, although Amazon credits accounts as soon as you slap on a return label.
Some of the world’s largest wireless OEMs, carriers, and trade-in companies leverage B-Stock’s B2B marketplace to maximize their profits on trade-in mobile devices and accessories. Get insight into secondary market trends to fetch the highest prices for your devices.
Every April, Earth Month serves as a reminder that sustainability isn’t a trend: it’s an imperative. For retailers and brands managing the constant flow of returned, excess, and pre-owned inventory, the question is no longer whether to embrace sustainable practices,…
The numbers are hard to ignore. According to the National Retail Federation, retailers expect ~16% of annual sales to be returned, roughly $850 billion in merchandise. According to McKinsey & Company, it’s forced retailers to spend an estimated $200 billion…