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This locked-down holiday season, retailers are making it easier than ever for customers to shop online, in many cases expanding shipping and return policies to accommodate what’s expected to be a record-setting year of online shopping. But the ease of e-commerce comes with hidden environmental costs.
Today’s consumer purchases happen more rapidly than ever, making returns an unavoidable aspect of the shopping experience. Every year, billions of dollars worth of returned goods make their way back to retailers, often resulting in excess inventory. Many of these…