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E-commerce sellers, or e-tailers, have transformed the way we shop, undermining brick-and-mortar retailers with a promise of convenience and efficiency. But one aspect of their business model has swung so far to maximize consumer convenience that it’s created something of a monster: a deluge of customer returns.
More from the B-Stock Blog
Move Returned Inventory Out, Faster
Your warehouse wasn’t built to store returns. When 11-25% of your warehouse space sits occupied by returns and excess inventory, you’re losing capacity, velocity, and money every single day. Discover how leading supply chain teams are turning to automated B2B…
The Hidden Working Capital Opportunity in Your Warehouse
For finance leaders at large retailers and brands, excess and returned inventory can pose a significant drag on working capital and margin performance. With returns projected to cost U.S. retailers $850 billion annually—roughly 17% of total sales—and processing costs ranging…
Aging Trade-Ins Collide With Surging Global Demand for Pre-Owned Smartphones, According to New Data Released from Circana and B-Stock
San Mateo, CA and Chicago, IL, Feb. 11, 2026 (GLOBE NEWSWIRE) — New data from both Circana and B-Stock reveals the age of smartphones traded-in reached an all-time high during the 2025 upgrade cycle, with most devices being three generations…
