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Technology will continue to affect historically offline industries. From fashion to food to how we book a hotel or hail a cab, disruption is inevitable and life-changing — both for the consumer and for the techie who created the technology. Obviously, some industries are easier to bring online: sexy, fun consumer-facing products are typically a quick sell. Yet for others, change is hard, and despite a glaring need to automate inefficient processes, there is significant pushback — most notably, a sentiment of, “We’ve always done it this way, so why invest time and resources into changing anything?”
Apple released four new iPhone models in 2020. Historically, the annual iPhone release happens in late September, but given the impact of COVID-19 on the supply chain in 2020, new models hit the primary market in two waves, the first…