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Howard Rosenberg takes a moment to sift through the inventory of America’s rejects. It’s mid-December and the holiday shopping spree is at a fevered pitch, but inside this 120,000-square-foot warehouse on the outskirts of Phoenix, a hodge-podge collection of returned items sits in rows of boxes stacked 10 feet tall. Twenty-eight-pound bags of dog food, brownie mix, toys and weighted blankets are lined up alongside vacuums, sporting goods and patio furniture.
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