This website uses cookies to improve your experience. By viewing our content, you are accepting the use of cookies. To find out more and change your cookie settings, please view our Privacy Policy.
-
Category
-
Marketplaces
Popular Marketplaces
New Marketplaces
-
We’ve all done it: ordered a few sizes or styles of shoes/pants/dresses/etc. from an online retailer with the intention of sending back whatever doesn’t fit. Relaxed return policies and the expectation of free shipping and returns are promoting this type of behavior, and while “free returns” do drive customer loyalty, the trend is leaving e-retailers with billions of dollars of inventory coming back that must be accounted for.
This send-it-back sentiment is particularly a burden for online apparel retailers, as web sales of apparel boast one of the highest return rates around — one in three items are returned.
More from the B-Stock Blog
How Jim Rowe Filled a Shopping Desert—With Costco Returns
Jim Rowe has always been an entrepreneur. From 2002 onward, he and his wife built a sizable chain of restaurants across Washington with nine locations in total. Then COVID hit, and like so many others, everything stopped. Luckily, Jim’s not…
When Consumers Pull Back, Where Does Your Excess Inventory Go?
Sustained inflation has compressed consumer spending across categories, resulting in softened sell-through rates and climbing aged inventory ratios. For retailers, brands, and manufacturers, the downstream effects are distinct, but the core problem is the same: the excess inventory is there,…
Case Study: How an Athletic Retailer Standardized Its Disposition Program for Aged Inventory, Boosting Pricing and Efficiency
This well-known athletic retailer had large volumes of aged overstock held at various distribution centers (DCs) around the country. A small group of jobbers purchased the inventory on informal terms, managed by each DC, leading to inconsistent processes and outcomes…
