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For retailers and online merchants, product returns can haunt them in the weeks and months after the Christmas holiday. A percentage of holiday gifts so lovingly wrapped transform into Problems for the recipients – it doesn’t fit, it’s the wrong color, or “what were they thinking?!”
But there is a positive side to post-holiday returns, at least for some resourceful sellers: product-sourcing opportunities. But are returns and refurbished products suitable for resale on sites like eBay and Amazon?
We turned to former eBay executive Howard Rosenberg, now CEO of B-Stock Solutions, which helps enterprise clients liquidate excess, overstock, returned, and end-of-life inventory, to find out what sellers should be thinking about as the Season of Returns is now here.
Each year, B-Stock facilitates the movement of billions of dollars worth of returned and overstock inventory via the world’s largest B2B recommerce marketplace. This means, of course, that we sit in the middle of a two-sided network madue up of…