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Welcome to the retail returns season — the much less popular sibling of the holiday retail sales. Every year roughly $260 billion worth of stuff bought at retail is returned, 25 percent of which is returned after Christmas, according to industry estimates — everything from ugly sweaters and ill-fitting pants to that thoughtless hot plate and pingpong table that just won’t fit in the basement.
Total annual returns equal 7 percent of everything sold in the US in a year, not counting autos and car parts.
“The return season is in full swing,” said Eric Moriarty, vice president of B-Stock Solutions, which operates an auction Web site that connects retailers like Walmart, Costco and Amazon with resellers.
Sustained inflation has compressed consumer spending across categories, resulting in softened sell-through rates and climbing aged inventory ratios. For retailers, brands, and manufacturers, the downstream effects are distinct, but the core problem is the same: the excess inventory is there,…
This well-known athletic retailer had large volumes of aged overstock held at various distribution centers (DCs) around the country. A small group of jobbers purchased the inventory on informal terms, managed by each DC, leading to inconsistent processes and outcomes…