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Welcome to the retail returns season — the much less popular sibling of the holiday retail sales. Every year roughly $260 billion worth of stuff bought at retail is returned, 25 percent of which is returned after Christmas, according to industry estimates — everything from ugly sweaters and ill-fitting pants to that thoughtless hot plate and pingpong table that just won’t fit in the basement.
Total annual returns equal 7 percent of everything sold in the US in a year, not counting autos and car parts.
“The return season is in full swing,” said Eric Moriarty, vice president of B-Stock Solutions, which operates an auction Web site that connects retailers like Walmart, Costco and Amazon with resellers.
More from the B-Stock Blog
Case Study: How JCPenney Scaled its B2B Resale Program
Managing returned inventory across multiple locations is no small task. For JCPenney, a fragmented process, inconsistent recovery rates, and limited buyer competition made it difficult to maximize the value of returned merchandise. By partnering with B-Stock, JCPenney centralized its B2B…
What Back-to-School Shoppers Want—And How Resellers Can Deliver
Back-to-school season is here! For resellers, it’s one of the best times of year to move inventory, attract new buyers, and position your business as a smart way to save on popular products. This year, budget-conscious shoppers are getting their…
How Jim Rowe Filled a Shopping Desert—With Costco Returns
Jim Rowe has always been an entrepreneur. From 2002 onward, he and his wife built a sizable chain of restaurants across Washington with nine locations in total. Then COVID hit, and like so many others, everything stopped. Luckily, Jim’s not…
