More than half a trillion dollars. That’s the estimated value of all the stuff that U.S. shoppers bought last year only to return it — more than the economy of Israel or Austria.

There’s a direct link from returns to the eye-popping scale of U.S. shopping overall. In 2021, U.S. shoppers likely spent a record $4.4 trillion.

We tried new brands with unfamiliar sizes after seeing them on TikTok or Instagram. We overbought for the holidays, worried about the supply chain delays. And we shopped exceedingly online, where returns are between two and five times more likely than with purchases from stores.

Where does it all go? Take the blanket I bought on holiday sale, only to discover it’s just too small for my new couch. So I sent it back. Sorry, blanket! What will happen to it?

Listen to the full NPR interview here>>

Join the largest global network of B2B liquidation marketplace

Request Demo

Editorial Team

Author

B-Stock Editorial Team

More from the B-Stock Blog

Gated – What’s My Excess Inventory Worth Webinar Recording

Jan 13 2023 · 0 min read

Costco Bonus Auctions Week: A new year of Costco returns & more!

Kick off the new year on all three of Costco’s marketplaces! To celebrate the Costco Bonus Auctions Event, Costco is running a week full of bonus auctions from Monday, January 9 until Thursday, January 12. For every Costco auction you…

Jan 03 2023 · 4 min read

Getting Started: Common Cancellation Reasons & How to Avoid Them

B-Stock understands that sometimes life happens, and buyers may need to cancel an order from time to time. Since B-Stock wants everyone to walk away from a transaction happy and satisfied, we’ve compiled a guide to ensure the best chance…

Dec 16 2022 · 8 min read

Like what you see?

Subscribe to our newsletter to get the latest news from B-Stock.