UPS says it’s processing a record number of returns as 1 in 4 Americans plan to ship stuff back to sellers after the holidays

Holiday shoppers bought an utterly staggering amount of stuff in November and December, and the share of those items bought online is growing.

Total retail spending was up 8.5% over the same period last year, according to MasterCard, while ecommerce sales grew 11%. Compared with 2019, ecommerce grew more than 60%.

Now that the holidays are passed, a portion of the massive volume of packages is now headed in the opposite direction.

UPS says it is on track to process more than 60 million return packages between November 14 and January 22 — a 10% increase over last year. In addition, one in four Americans is expected to make a return, Louisville TV station WDRB reported.

Click to read the full Business Insider interview>>