‘Taking control of reverse logistics is the key to ecommerce future’: Ben Whitaker of B-Stock
The hidden costs that retailers are forced to absorb as a result of online retail returns are threatening the future of ecommerce, B-Stock’s EMEA Director warned today. Speaking on the opening day of eCommerce Expo, Ben Whitaker highlighted that ecommerce…
Live Video Chat: Consumer Electronics Secondary Market Insights
Around 20% of consumer electronics purchases are returned: the biggest drivers include customer dissatisfaction and frustration with the product. Given…
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