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2018: $369 Billion in Returned Merchandise
Quick Facts: $369 billion – overall value of 2018 returned merchandise in the United States $18 to $24 billion of…
B-Stock Hosts Panel at Reverse Logistics Association Conference & Expo 2019
B-Stock kicks off trade show season with the 16th annual RLA Conference & Expo in Las Vegas from February 5-7,…
Retail Return Policies Influence Consumer Spending
Recent reports validate previous findings that consumers expect an omnichannel shopping experience and a friendly return policy while shopping. The…
E-shopping + Omnichannel Lead 2019 Retail Trends
Over the past four decades technology has seeped into consumers daily routines: it started with home PCs and laptops, then…
Holiday Retail Return Policies Impact Reverse Logistics & Shipping
Quick Facts: 75% of retailers identified shipping costs as biggest challenge; a 7% increase from 2017 Global ecommerce sales will…
Everybody Liquidates. Especially after the holidays.
Relaxed return policies and record online spending are leading to historical amounts of returned goods; and it’s at a huge…
Retail Voice Control Tech Could be Worth $40 Billion in 4 Years
Quick Facts by Strategy Analytics Consumer spending on smart home related products (hardware, services, and installation) will reach nearly $96B…
Serial Returners Could Mean Good Business for Retailers
It’s a definite trend: consumers taking advantage the lax return policies many retailers have put in place to remain competitive.…
(Re)Selling Holiday Returns
It’s December and the Holiday Sales season is in full swing. Savvy retailers are forward-looking to Jan/Feb/March and forming a…
E-commerce + Brick & Mortar = Strong Holiday Omnichannel Sales
The retail industry received good news from the U.S. Census Bureau recently: year-to-date-retail sales through September 2018, excluding gas and…
Holiday Returns, Supply Chains & Reverse Logistics
Black Friday and Cyber Monday are now in the record books and the initial results are in: $6.22 billion was…