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The rise of eCommerce, and the fierce competition it has produced among merchants, has led to return policies that are liberal, inexpensive and nearly hassle-free for consumers. Those unwanted products, in turn, can create headaches for retailers — and a business opportunity for the so-called secondary market.
The evolution of that business was among the subjects that Howard Rosenberg, CEO and co-founder of B2B marketplace operator B-Stock, discussed during a recent interview with Karen Webster for the latest edition of “The FUNDED Series” from PYMNTS.
In a press release last week, the decade-old firm announced it had raised a $65 million investment from Spectrum Equity, whose capital and expertise, Rosenberg said, will help B-Stock expand its marketplace services and workforce.
The numbers are hard to ignore. According to the National Retail Federation, retailers expect ~16% of annual sales to be returned, roughly $850 billion in merchandise. According to McKinsey & Company, it’s forced retailers to spend an estimated $200 billion…
In honor of Earth Day, explore how recommerce is transforming the retail landscape by driving sustainability and the circular economy. As the world’s largest B2B recommerce platform, B-Stock enables retailers and brands to redefine sustainability by giving new life to…
When returned and unsold goods tie up working capital and force write-downs, they quietly erode margins, delay cash conversion, and impact financial performance every single day. Discover how finance teams are turning to technology-driven B2B resale platforms to: Improve recovery…