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The rise of eCommerce, and the fierce competition it has produced among merchants, has led to return policies that are liberal, inexpensive and nearly hassle-free for consumers. Those unwanted products, in turn, can create headaches for retailers — and a business opportunity for the so-called secondary market.
The evolution of that business was among the subjects that Howard Rosenberg, CEO and co-founder of B2B marketplace operator B-Stock, discussed during a recent interview with Karen Webster for the latest edition of “The FUNDED Series” from PYMNTS.
In a press release last week, the decade-old firm announced it had raised a $65 million investment from Spectrum Equity, whose capital and expertise, Rosenberg said, will help B-Stock expand its marketplace services and workforce.
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2024 Holiday Returns: Managing the Post-Sales Surge
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