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Apparel Retailers Embrace Circular Economy
Apparel Retailers Embrace Circular Economy The fashion market is changing and shoppers are embracing the circular economy model. Secondhand, returned, overstocked, or otherwise unsold clothes can be quite fashionable and the success of online operations like ThredUp, Shopify, and other…
Extensions, Restrictions, and Yes, Quarantines: Dealing with Returns Post Pandemic
We’ve been covering the state of the retail market in the midst of the pandemic, which forced stores around the world to shutter. With backlogs of orders and—for a time—only essential goods moving, a never-before-seen surplus of inventory emerged, preventing…
Thought Leadership Thursday (#TLT): A Second Wind for Products
When you’re dealing with a retail landscape as competitive—and fickle—as the one today, a variety of things occur. As malls and department stores close, off-price retailers like ROSS and T.J. Maxx are reaping the benefits of selling merchandise from cancelled…
Meet B-Stock at the E-Commerce Expo in Berlin – 13 February 2020
Our European team will be attending the eCommerce Expo in Berlin, happening February 13. With an expected 7,000+ attendees and 170 exhibitors, it’s the biggest expo yet. If you’re heading to the show, come meet Ben Whitaker (Director, EMEA) and…
One Click and a Global Trip: Reverse Logistics in Cross-Border Ecommerce
Cross-border e-commerce makes up 20% of online shopping and is growing at double the rate of domestic buying with Brazil, Australia, and Canada leading the charge for out-of-country purchases. Having a global reach can present substantial opportunity for online retailers,…
Brace Yourselves: Returns are Coming
‘Twas the week after Christmas, and all through the land, Came the millions of shoppers, returns in their hands. Ah, the holidays. A time of snowstorms, blowing budgets and shopping, shopping, SHOPPING. If Santa were real, he’d surely need to…
Bigger Buys, Bigger Returns, Bigger Challenges for Furniture E-Commerce
As buyers become more comfortable with online shopping, the medium keeps expanding to more and more options. Need a computer? Click. A new phone? Click. New clothes and shoes? Click and click. But the online market is no longer limited…
Main Course of Mobile Shopping With a Side of Turkey
Thanksgiving weekend has passed, and turkeys weren’t the only things that came in hot. The overconsumption of food and products we may or may not have needed is behind us, and as another frenzy of food and shopping comes to…
Meet B-Stock at Consumer Returns in Austin, TX: October 21 – 23
B-Stock is heading to Consumer Returns in Austin, October 21-23. This tradeshow is the premier annual event for operations, logistics, returns management, asset protection and customer experience executives responsible for driving revenue through returns reduction and efficient returns management. Join…
How Retailers Can Guard Against Serial Returners
According to research conducted by Brightpearl, an omnichannel retail management software company, 44 percent of United States retailers have seen an uptick in serial returns over the last year. Serial returners—those who frequently buy and return clothing or merchandise—can wreak…
Retail Data Digest
A snapshot of the latest stats and survey results from around the retail industry, related to consumer returns. Retail Dive’s Holiday Trendline Retail Dive has published a Holidays Trendline, chock full of interesting data and insights (including some stats from…
Live Video Chat: Consumer Electronics Secondary Market Insights
Around 20% of consumer electronics purchases are returned: the biggest drivers include customer dissatisfaction and frustration with the product. Given constant technology upgrades and open boxes or torn packaging, many of the items cannot be resold as new, at full…