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Chances are that your friend’s snazzy new TV — the one you watched the Super Bowl on — won’t be there the next time you visit. That’s because more consumers are capitalizing on retailers’ lenient return policies to watch pro football’s championship match on state-of-the-art TVs they can’t afford by buying, using and then returning them after the big game.
“Wardrobing” — the practice of returning nondefective used merchandise — constitutes a form of retail fraud that 33.1 percent of companies surveyed by the National Retail Federation said they experienced in 2018.
Sustained inflation has compressed consumer spending across categories, resulting in softened sell-through rates and climbing aged inventory ratios. For retailers, brands, and manufacturers, the downstream effects are distinct, but the core problem is the same: the excess inventory is there,…
This well-known athletic retailer had large volumes of aged overstock held at various distribution centers (DCs) around the country. A small group of jobbers purchased the inventory on informal terms, managed by each DC, leading to inconsistent processes and outcomes…