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Chances are that your friend’s snazzy new TV — the one you watched the Super Bowl on — won’t be there the next time you visit. That’s because more consumers are capitalizing on retailers’ lenient return policies to watch pro football’s championship match on state-of-the-art TVs they can’t afford by buying, using and then returning them after the big game.
“Wardrobing” — the practice of returning nondefective used merchandise — constitutes a form of retail fraud that 33.1 percent of companies surveyed by the National Retail Federation said they experienced in 2018.
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