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Online purchases drove this year’s sales, and they are much more likely to get returned than items bought in person. Plus, people are shopping like Goldilocks.
January, the beginning of the year, is the traditional time for fresh starts and new resolutions and returning gifts you didn’t want. It’s peak season for online returns. In this story, NPR’s Alina Selyukh introduces us to a new word returnsmageddon.
Each year, B-Stock facilitates the movement of billions of dollars worth of returned and overstock inventory via the world’s largest B2B recommerce marketplace. This means, of course, that we sit in the middle of a two-sided network madue up of…