Retail Data Digest

A snapshot of the latest stats and survey results from around the retail industry, related to consumer returns. Retail Dive’s Holiday Trendline Retail Dive has published a Holidays Trendline, chock full of interesting data and insights (including some stats from…

Sep 12 2019 · 3 min read

Live Video Chat: Consumer Electronics Secondary Market Insights

Around 20% of consumer electronics purchases are returned: the biggest drivers include customer dissatisfaction and frustration with the product. Given constant technology upgrades and open boxes or torn packaging, many of the items cannot be resold as new, at full…

Sep 05 2019 · 1 min read

As You Gear Up for Holiday 2019 Don’t Forget About Gift Returns

Believe it or not, the 2019 Holiday season is coming up fast with only a couple months before consumers start opening their wallets in search of the perfect gifts (officially, the holiday shopping period starts November 1 and in some…

Aug 29 2019 · 3 min read

The Case for a Chief Returns Officer

The retail industry is currently experiencing a 40% consumer returns rate when it comes to e-commerce. What’s more, new research shows that a staggering 89% of consumers report they have returned at least one online purchase within the past 3…

Aug 22 2019 · 3 min read

UK Consumer Electronic Waste on the Rise

Quick Facts: In 2017, 44.7 million tonnes of e-waste were produced globally 90% of which was sent to landfill, incinerated, illegally traded or treated in a sub-standard way The European Union will generate a total of 12mn tonnes of electronic…

Aug 15 2019 · 6 min read

New Data on Ecommerce & Return Policies

Quick Facts: 93 percent of shoppers say a free return policy is important 60 percent of respondents “would buy again” from a brand that offers free returns and exchanges 70 percent of consumers say they’re “deterred from buying online by…

Aug 01 2019 · 4 min read

Canadian Retail Sales Growth Data

Quick Facts: Q1 Canadian retail sales were up 2.8% year-over-year – highest gain in 6 months Retail sales in most major retail sectors increased Canadian e-commerce sales were up 18% year-over-year for the 3 months ending April 2019 Canadian retail…

Jul 11 2019 · 3 min read

Apparel Retailers Embrace Circular Economy

Quick Facts: 12.5% of fashion industry is committed to circularity Recommerce fashion market to reach $51bn by 2023 Recommerce fashion market is growing at an annual rate of 16% Embracing the circular economy helps alleviate many pain points apparel retailers…

May 27 2019 · 4 min read

Meet B-Stock at store2019 in Toronto

B-Stock is heading to store2019 in Toronto May 28 & 29 where the most influential leaders in retail will meet and discuss opportunities targeted to the unique needs of the dynamic Canadian retail industry. If you’re planning to attend the…

May 20 2019 · 1 min read

Case Study: Reduce Inventory & Support Warehouse Consolidation Goals

QUICK FACTS Consolidated three returns warehouses to one Reduced inventory cycle from 40 days to 17 8,000+ new buyers Challenge As part of its restructuring efforts, a leading integrated retailer needed to consolidate three returns warehouses to one. With pressure…

May 17 2019 · 2 min read