How can I reach customer support?

We encourage you to email us your concerns and questions to [email protected]. We’ll be in touch within 1 business day. If you prefer to call, please leave a voicemail at (385) 317-7654 and include your business name, account email, and a detailed message.

I have a question about my auction. Who do I contact?
If you need to update, modify, or ask anything about an auction, sellers should email [email protected].

I have a question about my payment. Who do I contact?
For questions specific to payments, please contact [email protected].

If you subscribe to the Enterprise-level package
You will receive a dedicated Account Manager. Refer to them for all day-to-day support matters, including listings, auction performance, payment concerns, disputes, and more. They will address your concerns as they arise, or escalate any issues to the proper parties.