This website uses cookies to improve your experience. By viewing our content, you are accepting the use of cookies. To find out more and change your cookie settings, please view our Privacy Policy.
-
Category
-
Marketplaces
Popular Marketplaces
New Marketplaces
-
When the black, $128.95 Vince Camuto summer sandals size 6, with a 2-inch cork heel turned out to be too big, Sherri Theodore decided to return them to Nordstrom’s online, where she had bought them a few weeks before.
“They just weren’t right for me,” said Theodore, 61, a retired bookkeeper from Ardmore. She reboxed the shoes and drove to the nearby Bala Cynwyd Shopping Center to mail them back at a UPS store there.
Where do rejected items bought online or at a brick-and-mortar store end up when returned? Is there a special return heaven in cyberspace? In retail parlance, it’s called reverse logistics.
More from the B-Stock Blog
How Jim Rowe Filled a Shopping Desert—With Costco Returns
Jim Rowe has always been an entrepreneur. From 2002 onward, he and his wife built a sizable chain of restaurants across Washington with nine locations in total. Then COVID hit, and like so many others, everything stopped. Luckily, Jim’s not…
When Consumers Pull Back, Where Does Your Excess Inventory Go?
Sustained inflation has compressed consumer spending across categories, resulting in softened sell-through rates and climbing aged inventory ratios. For retailers, brands, and manufacturers, the downstream effects are distinct, but the core problem is the same: the excess inventory is there,…
Case Study: How an Athletic Retailer Standardized Its Disposition Program for Aged Inventory, Boosting Pricing and Efficiency
This well-known athletic retailer had large volumes of aged overstock held at various distribution centers (DCs) around the country. A small group of jobbers purchased the inventory on informal terms, managed by each DC, leading to inconsistent processes and outcomes…
