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Coined ‘Take Back Tuesday’, the third of January 2017 was officially the busiest day for online postal returns following the Christmas period. To put it in perspective: post-Christmas, sources predicted a 50% spike in the volume of parcels being returned during Take-Back Tuesday over the normal average for the rest of the year. In an increasingly consumer-driven marketplace, what exactly are the implications of such an influx of returns following the biggest shopping season of the year? Howard Rosenberg, CEO of B-Stock Solutions, explores how retailers can best manage the returns following the festive period particularly regarding stock that can’t be returned to the shelf.
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