This website uses cookies to improve your experience. By viewing our content, you are accepting the use of cookies. To find out more and change your cookie settings, please view our Privacy Policy.
-
Region
-
Marketplaces
Popular Marketplaces
New Marketplaces
-
The B-Stock Seller Blog
Rethinking Returns As A Vital Touchpoint In The Customer Journey
Nov 27 2019 · BY Editorial Team
Ecommerce continues to introduce new shopping activities and more complex overall customer journeys, including shopper interactions that cross multiple retail channels. To thrive in this paradigm, we need to consider returns in the same way that we now see abandoned carts – as a normal part of the customer life cycle – and to invest, plan and message accordingly.
More from the B-Stock Blog
‘Tis the Season for Secondhand Gift-giving
The official start of the holiday shopping season is upon us with the bulk of spending set to take place over the Thanksgiving holiday as consumers and retailers look to capitalize off of Grey Thursday, Black Friday, Small Business Saturday,…
An Insider’s Guide To Liquidation Pallet Purchases
In the modern world of e-commerce and retail, resellers and small business owners alike are searching for affordable methods to replenish their inventory. Purchasing liquidation pallets has emerged as a positive strategy for many. This is thanks to abundant customer…
