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As return rates continue to rise, the cost associated with processing returned merchandise—whether back on the shelf or returned to the vendor—is becoming a major pain point.
Consider this: it costs twice the amount to process an online return for resale as it does to sell it the first time around. What’s more, by the time an item is returned, a newer product (that can be sold at full price) may now be on the shelf. This is often the case for specialty retailers with quickly rotating inventory.
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