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Holiday shopping may be a distant memory, but consumers are still busy. Return season started earlier than ever this year and is just hitting its stride.
Consumers spent more than $850 billion this holiday season — the strongest year in six years — according to Mastercard, but 13% of purchases (or $90 billion worth) will be returned, according to liquidation company B-Stock. And for the first time since United Parcel Service started tracking returns, the shipping company saw a surge in returns before Christmas: UPS expected a record 1.5 million returns on Dec. 19, and anticipated another 1.3 million on Jan. 3 (in addition to another million every day of December).
For finance leaders at large retailers and brands, excess and returned inventory can pose a significant drag on working capital and margin performance. With returns projected to cost U.S. retailers $850 billion annually—roughly 17% of total sales—and processing costs ranging…
San Mateo, CA and Chicago, IL, Feb. 11, 2026 (GLOBE NEWSWIRE) — New data from both Circana and B-Stock reveals the age of smartphones traded-in reached an all-time high during the 2025 upgrade cycle, with most devices being three generations…