B-Stock Blog

John Lewis Launches B2B Marketplace: John Lewis Trade Auctions

We’re often asked the question “Where can I buy stock from”, so today we may be able to answer that question as John Lewis has partnered with B-Stock to launch John Lewis Trade Auctions. This business-to-business marketplace offers EU-based resellers stocklots of customer-returned and new-condition/overstock merchandise including: toys, appliances, computer accessories, lighting, clocks, textiles, home furnishings, …

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Posted in: In The News

Reports of Mobile Phone Death Greatly Exaggerated

This recent article in Inc. predicted the death of the mobile phone. The author states that, “…by 2025, voicebots will become so prevalent, so powerful, and so useful in all areas of business and our personal lives that we won’t need smartphones anymore.” An eye-catching statement for sure; that said, it’s still highly debatable whether …

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Posted in: Our Blog

B2B Sales Channel for Returned Appliances Drives Efficiency for Fortune 500 Home Improvement Retailer

Challenge A Fortune 500 home improvement retailer was experiencing an increase in customer-returned appliances. The items, which consisted of name-brand washers, dryers, ranges and refrigerators, among other products, were currently being put back on the floor and sold directly to consumers at deeply discounted prices. As more products came back opened and with visible damage, …

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Posted in: Case Studies, Our Blog

Dealing with Holiday Returns

The holiday season is right around the corner and will mark a huge boost in revenue for most retailers: holiday sales can account for as much as 30% of total annual revenue. But on the heels of the biggest shopping season of the year, comes a barrage of returned merchandise that will end up significantly …

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Posted in: In The News

Retail is Dead, Long Live Retail

What is the future of retail? A recent Business of Fashion article made the observation that, “everyone is talking about the need for disruption, innovation and change, yet most stop well short of actually doing anything about it” and that “retailers…lack the will or sense of urgency to effect significant and radical change.” Considering 8,642 …

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Posted in: Our Blog

Webinar: Tackling Holiday Returns

Holiday returns are on the horizon, learn how to better tackle them by watching our webinar. Return rates typically double around the holidays: one in three holiday purchases are returned, equaling $70 billion in merchandise that must be sorted out behind the scenes. Relaxed return policies, gift-recipient dislike, and buyer’s remorse all play a large …

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Posted in: Liquidation, Our Blog

Many Happy Returns

Holiday returns are a lot like the Grinch – out to steal your Christmas cheer. As I alerted TWICE readers in a similar column two years ago, CE returns are particularly inevitable after December 25, when typically 20 percent of tech purchases come back. But with return rates likely to rise even higher due to the increase in …

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Posted in: In The News

Global eCommerce Company Doubles Pricing on Returned and Overstock Inventory

Challenge The European division of a worldwide ecommerce marketplace was selling all of its returned, overstock and other liquidation inventory to a single buyer at an extremely low pre-negotiated price. As pricing dropped to below 10% of retail in key categories it became clear the e-retailer needed a better solution for its excess goods. The …

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Posted in: Case Studies, Our Blog

In-Store Returns in 30 Seconds

Retailers are continuing to step up their game when it comes to the ease of returning items. Walmart is the latest to announce a bold new initiative (which will no doubt have an impact on reverse logistics). Starting in November, Walmart.com shoppers will be able to start the returns process on their phones, using Walmart’s …

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Posted in: Our Blog

The Next Place For Tech To Tackle: Reverse Logistics

Technology will continue to affect historically offline industries. From fashion to food to how we book a hotel or hail a cab, disruption is inevitable and life-changing — both for the consumer and for the techie who created the technology. Obviously, some industries are easier to bring online: sexy, fun consumer-facing products are typically a …

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Posted in: In The News