Around 20% of consumer electronics purchases are returned: the biggest drivers include customer dissatisfaction and frustration with the product. Given constant technology upgrades and open boxes or torn packaging, many of the items cannot be resold as new, at full price. Having a secondary market plan in place – one that recoups the most value – for these particular products is crucial.

This video chat takes a look at the consumer electronics secondary market including:

  • Where it’s headed when it comes to product lifecycle and remarketing
  • The best channels to quickly turn this customer-returned “risk inventory” into cash
  • What to be aware of when it comes to brand control 
  • Best practices used by Best Buy and Samsung, among others
  • Why a B2B online auction marketplace can solve for recovery, velocity and brand control 
https://youtu.be/4lUJ7PZB0Pw
Author

Editorial Team

Author

B-Stock Editorial Team

More from the B-Stock Blog

B2B Resale Insider: Apparel 2026
B2B Resale Insider: Apparel 2026

As one of our consistently top-performing categories, B-Stock helps sellers maximize recovery rates and operational efficiency while giving buyers direct access to valuable, in-demand inventory. In this Apparel Insider, you’ll get exclusive insights into the demand and the value for…

Jan 23 2026 · 1 min read

Report: The State of B2B Recommerce
Report: The State of B2B Recommerce

As the demand for circular business models continues to grow, more retailers and brands are leveraging technology to transform traditional resale practices and drive a more sustainable future. Get exclusive data, analysis, and best practices to navigate the current B2B…

Jan 07 2026 · 1 min read

The B-Stock Holiday Playbook
The B-Stock Holiday Playbook

After a record-breaking holiday shopping season, the returns wave is here. Learn how top retailers are converting post-season inventory into profit in our latest playbook.

Jan 05 2026 · 1 min read

Like what you see?

Subscribe to our newsletter to get the latest news from B-Stock.