Around 20% of consumer electronics purchases are returned: the biggest drivers include customer dissatisfaction and frustration with the product. Given constant technology upgrades and open boxes or torn packaging, many of the items cannot be resold as new, at full price. Having a secondary market plan in place – one that recoups the most value – for these particular products is crucial.

This video chat takes a look at the consumer electronics secondary market including:

  • Where it’s headed when it comes to product lifecycle and remarketing
  • The best channels to quickly turn this customer-returned “risk inventory” into cash
  • What to be aware of when it comes to brand control 
  • Best practices used by Best Buy and Samsung, among others
  • Why a B2B online auction marketplace can solve for recovery, velocity and brand control 
https://youtu.be/4lUJ7PZB0Pw
Author

Editorial Team

Author

B-Stock Editorial Team

More from the B-Stock Blog

Unlocking Value with Store Return Auctions: A Guide for Resellers
Unlocking Value with Store Return Auctions: A Guide for Resellers

Today’s consumer purchases happen more rapidly than ever, making returns an unavoidable aspect of the shopping experience. Every year, billions of dollars worth of returned goods make their way back to retailers, often resulting in excess inventory. Many of these…

Dec 18 2024 · 5 min read

Holiday Returns: By the Numbers
Holiday Returns: By the Numbers

After weeks (or in some cases, months!) of holiday shopping, most consumers are getting ready to kick back and relax with an eggnog in hand and open their gifts. Sounds merry, right? Unfortunately, retailers still have a good chunk of…

Dec 16 2024 · 3 min read

2024 Holiday Returns: Managing the Post-Sales Surge
2024 Holiday Returns: Managing the Post-Sales Surge

Black Friday and Cyber Monday 2024 have shattered records yet again. By the end of Black Friday, $10.2 billion was spent online (a 16% increase), while Cyber Monday sales surged to $11.5 billion, making it the biggest online shopping day…

Dec 11 2024 · 3 min read

Like what you see?

Subscribe to our newsletter to get the latest news from B-Stock.