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A few articles last week explored the dirty secret around retail returns: Most don’t make it back to the selling floor.
Instead, many find their way after a lengthy process to pawnshops, dollar stores, flea markets and, sometimes, landfills.
Some aren’t returned to the selling floor because they’re unsellable in their returned condition. Fixing or repackaging an item — even for a broken seal — often takes too long for the product to find its way back to the selling floor.
In the dynamic world of mobile resale, consistency can be elusive. Market shifts, device launches, and consumer trends constantly reshape pricing and demand. Yet, GameStop’s mobile trade-in and resale business has managed to stay not just profitable, but predictably so.…
Running a high-volume mobile resale program with a lean team requires precision, consistency, and the right operational decisions. In our newest infographic, GameStop leaders share how their three-person team redefined the trade-in, processing, and resale flow. Their commentary is woven…