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The 2019 SDCE100 showcases the industry’s most successful and transformative projects that deliver value to enterprises across a range of supply chain functions. The projects offer a forward-looking perspective for the industry on new opportunities that allow companies to take the leap toward success.
Enabler: B-Stock — www.bstock.com
Customer: Fortune 500 retailer
Project Goal: The primary business objective was to increase buyer engagement and pricing for the retailer’s returned and excess merchandise
Solutions: B-Stock’s B2B online marketplace platform and services, including auction strategy, payment processing and customer support
Business Impact: A Fortune 500 warehouse club retailer had been working with B-Stock to sell its returned and excess inventory through a private B2B liquidation marketplace. As pricing and buyer engagement on these mixed lots leveled, the company needed a new strategy to increase bidding and recovery. B-Stock recommended that the retailer implement specific storage strategies, resulting in increased buyer engagement. The electronics lots achieved a 50-percent increase in recovery, while seasonal items generated a 66-percent increase in recovery over mixed lot pricing. The retailer experienced an overall 155-percent jump in recovery for general merchandise as well.
Today’s consumer purchases happen more rapidly than ever, making returns an unavoidable aspect of the shopping experience. Every year, billions of dollars worth of returned goods make their way back to retailers, often resulting in excess inventory. Many of these…