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The hidden costs that retailers are forced to absorb as a result of online retail returns are threatening the future of ecommerce, B-Stock’s EMEA Director warned today.
Speaking on the opening day of eCommerce Expo, Ben Whitaker highlighted that ecommerce has transformed UK retail, with Retail Economics predicting that more than half of all retail sales will be made online by 2028, up from 19% currently.
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Recover More Value from Returns and Excess Inventory
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