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Despite its somewhat lax returns policy, back in May, retail giant Amazon made a bold move against “serial returners”. Those customers that had a habit of regularly returning goods found themselves banned from the website.
According to WSJ, accounts are being closed for activities that include “requesting too many refunds” or “sending back the wrong items or violating other rules”.
For finance leaders at large retailers and brands, excess and returned inventory can pose a significant drag on working capital and margin performance. With returns projected to cost U.S. retailers $850 billion annually—roughly 17% of total sales—and processing costs ranging…
San Mateo, CA and Chicago, IL, Feb. 11, 2026 (GLOBE NEWSWIRE) — New data from both Circana and B-Stock reveals the age of smartphones traded-in reached an all-time high during the 2025 upgrade cycle, with most devices being three generations…