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According to data from B-Stock Solutions, a liquidation platform, around 11% to 13% of holiday purchases are returned with closer to 30% of online purchases being sent back. By their estimates, between $90 billion to $95 billion in holiday gifts will be returned this year.
Online shoppers have become accustomed to retailers like Warby Parker and Amazon that utilize try-before-you-buy programs and often “bracket,” buying an item in more than one size or color and returning the unwanted merchandise, which has resulted in more returns than ever.
For finance leaders at large retailers and brands, excess and returned inventory can pose a significant drag on working capital and margin performance. With returns projected to cost U.S. retailers $850 billion annually—roughly 17% of total sales—and processing costs ranging…
San Mateo, CA and Chicago, IL, Feb. 11, 2026 (GLOBE NEWSWIRE) — New data from both Circana and B-Stock reveals the age of smartphones traded-in reached an all-time high during the 2025 upgrade cycle, with most devices being three generations…