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The 17th Annual RLA Conference & Expo in Las Vegas kicked off Tuesday, February 4, 2020 with a collection of receptions and meet and greets (and golf!) in anticipation for the information-fueled event. Wednesday’s agenda featured expert panels, ideas, networking, and an award ceremony (more on that later)—all based on the current state of reverse logistics, coined the cornerstone of the Circular Economy. As returns become more prominent, sustainability, social responsibility, and the secondary market are leading the charge for change.
Today’s consumer purchases happen more rapidly than ever, making returns an unavoidable aspect of the shopping experience. Every year, billions of dollars worth of returned goods make their way back to retailers, often resulting in excess inventory. Many of these…