Any person who regularly gets holiday gifts has experienced the shock of opening a present to find something so terrible, it’s hard to not betray our dislike of the gift to whoever gave it to us. Maybe it’s an ugly sweater, a pair of pants you would never consider wearing, or something else truly horrifying. No matter …
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Welcome to retail returns season: the time of year when ugly sweaters, problematic consumer electronics, noisy toys, and ill-fitting shoes make their way back to retailers and manufacturers with few or no questions asked. This season in particular will bring higher return rates due to record-breaking online spending (ecommerce return rates are double that of …
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Looking back on 2017, it’s been a good year for B-Stock; perhaps one fit for the record books. We’ve experienced tremendous growth and literally expanded our footprint by opening an office in Orlando, FL. And it was in Orlando where we celebrated these achievements during an all-company retreat in December. For two days we gathered …
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With record online sales and generous free returns policies, returned goods have become a big cost center for retailers. One way the industry has been trying to minimize that hit is by selling returned items—and other liquidation goods—in eBay-like private online auction marketplaces to eligible business buyers. Traditionally, retailers may have had a list of …
Read More“I will be wrong again,” I stated last year before making my supply chain and logistics predictions for 2017, and I was right. I was wrong, for example, about obstructive sleep apnea becoming the new debate in trucking; the debate ended before it really started after the Federal Motor Carrier Safety Administration and Federal Railroad Administration withdrew …
Read MoreCandles, lotion and gift cards are all last minute go-to gifts when you can’t think of anything else to give. While you’re struggling to think of something original, you should avoid certain items. B-stock, a company that deals in liquidating excess inventory for retailers, says these were the five most frequently returned gifts last year. Graphic T-shirts …
Read MoreB-Stock’s Eric Moriarty spoke to Talking Logistics about the headache of holiday returns. Learn why having an efficient liquidation solution in place can make a huge difference when it comes to the handling of returned merchandise. Ready to optimize your liquidation strategy? Email us at recovery@bstock.com.
Read MoreEven in the height of summer, major retailers still have Christmas in mind. For example, in June Argos released its top toy predictions for Christmas 2017, highlighting the toys and games it believed would be the big winners come December. Considering holiday sales can account for as much as 30% of annual revenue, it’s no wonder …
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The current trend for retailers, who want to stay competitive with Amazon, is to provide liberal return policies. When retailers provide an easy and quick means for customers to return a product, it can drive loyalty and ongoing business. According to recent papers published by Canada Post and UPS, consumers are looking for clarity, simplicity …
Read MoreWho wants to give — let alone receive — a bad Christmas gift? You can usually tell when you’ve missed the mark. The tight smile. The fake glee. The overly gushy “thank you” that really means “I hope this sucker came with a gift receipt.” One in three people will return a gift this holiday …
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